Coronavirus Update


23rd March 2020

Following the Prime Minister’s announcement tonight…

As I’m sure you have seen on the news over the last few days a large amount of people are not following Government guidance and recommendations regarding social distancing and are not staying at home except for essential activities increasing the risk to us all. Unfortunately we have seen this behaviour locally within the shopping centres, towns and countryside.

For the safety of your loved ones and for that of our staff we feel we must reduce their exposure to this virus as much as possible. We have gained further advice and following this have made the decision to stop all non essential support activities until further notice.

Essential support will include:
Shopping and collecting medications for those clients who
• Do not have family members to support them
• Are within the high risk category
• Those already in self isolation
• Those who’s family members do not live locally

Where possible we ask for you to complete online shopping for them via the click & collect option which our staff will then pick up and deliver.
With medication collection & delivery please ensure we have the following information to enable staff to contact the pharmacy prior to confirm items are ready:
•Pharmacy contact number
•Date of birth or NHS number
•Full address & postcode

I appreciate it is disappointing for your loved ones to not be receiving the support with social activities they are used too and have no doubt this will cause them some upset, however with the complete lockdown being implemented by the government this evening we feel this is the only course of action.

Should your family member fall into the above categories please email Kerryann, Angela or myself to arrange the essential support.

Stay safe & best wishes,
Kerryann, Misty & Angela